ABOUT

ABOUT WHOOODASH

 Founded in january 2021 by professionals in the logtistics and transportation industry. Whooodash is a premium delivery company aiming to become Britain's most convenient delivery service. Whooodash offers a speedy pick up and delivery service! You can choose to have your items delivered on the same day you book with us, the next day or a nominated day. We collect and deliver between 5am - 11pm Monday - Sunday. Whooodash is the perfect delivery service for catering & delicate items. In need of a cake delivery service ? why not WHOOODASH it!
WHO CAN USE THIS SERVICE?
This service can be used for businesses who deliver to customers or, customers who want items delivered to them directly from a business/location of their choice.
HOW TO BOOK OR ENQUIRE?
 Simply fill out the WHOOODASH form located on our website. You can enquire about deliveries by sending an email to whooodash@outlook.com
WHERE DO WE DELIVER TO?
We deliver to any private or public locations! This includes schools, local shops and even workplaces. We specialise in delivering in London as well as, parts of Kent and Essex. We gradually aim to expand our operations to become a regional and worldwide service.
CUSTOMER NOT HOME?
If the recipient is not home, we will attempt to contact the recipient or/and the sender by calling. If there is no safe or alternative delivery location, we will arrange to delivery the package back to the sender or re-attempt delivery if possible.
CANCELLATION, DAMAGES & REFUNDS
If the WHOOODASH driver has already left to attend to your booking and you choose to cancel, you will not be entitled to a full refund.
If you cancel a booking on the scheduled day, you may only receive a partial refund as pick up & C-Charge fees may still be deducted.
If your scheduled booking is within 24 hours, a requested pick up time change acceptance may not be guaranteed.
Bookings cancelled by a driver can either be rescheduled or refunded fully.
In a rare instance where a package/item is damaged during transit, You will be refunded a partial or full delivery amount depending on the circumstances. 
Please also note that items that are prohibited or not packaged securely upon pick up may be rejected. 
Refunds may take up to 5 - 10 working days to process.
DO YOU HAVE MULTIPLE PICK UP OR DELIVERY LOCATIONS ?
No worries, multiple addresses can be entered in one WHOOODASH form. Simply list & number each address in the order you would like them picked up or delivered to first.
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PROHIBITED AND RESTRICTED DELIVERY ITEMS & TERMS AND CONDITIONS

  • Waste, dirt, filth or refuse 
  • Weapons 
  • Radioactive materials and samples
  • prescription medicines and drugs sent for medical or scientific purpose
  • Poisons, toxic liquids, solids and gases
  • Aerosols for toiletry or medical purposes
  • Ammunition
  • Controlled drugs and narcotics
  • Clinical and medical waste
  • Biological substances
  • Environmental waste
  • Environmental hazardous substances
  • Corrosives
  • Electronic devices sent with lithium batteries
  • Flammable liquids
  • Explosives
  • Flammable solids
  • Guns for sporting use
  • Live creatures, insects and invertebrates
  • Pesticides
  • Oxidising materials or organic peroxides
You will be responsible for checking whether or not the items you are sending is prohibited or restricted.

Failure to comply with these controls could result in authorities stepping in. 

WE WANT TO ENSURE THAT WHOOODASH IS A SAFE SERVICE FOR EVERYONE TO USE. PLEASE FEEL FREE TO CONTACT US IF YOU ARE UNSURE ABOUT THE ITEMS YOU WISH TO DELIVER. 
PLEASE NOTE THAT ANY PARCELS THAT ARE DAMAGED OR LOST IN TRANSIT WILL RESULT IN THE DELIVERY PAYMENT BEING REFUNDED. THIS DOES NOT INCLUDE ANY PICK UP OR TOLL FEES. IF IN ANY CASE THE RECIPIENT FEELS LIKE THEY ARE MISSING A PARCEL THEY WILL NEED TO CONTACT THE SENDER. ALL OF THE DELIVERYS THAT WE PICK UP WILL BE NOTED AND CAPTURED VIA CAMERA. THE NUMBER OF PARCELS AND QUALITY WILL BE CHECKED WITH THE SENDER DURING THE PICK UP STAGE. TO AVOID COMPLICATIONS AND DELAYS, WE KINDLY ASK THAT YOU MAKE SURE YOUR ITEMS ARE SECURELY PACKAGED. 

Your booking is not secured until you have paid the invoice.

Expert Team

We have a qualified team which consists of logistic managers, who work closely with organisations such as DPD and Amazon. Our drivers also have previous experiences from various notable delivery organisations.

Quality Guaranteed

Whooodash believes in consistency, security and excellence. All recipients or household members must be present at the time of delivery and picture evidence of delivery will always be provided as well as, necessary delivery no notifications. Customers have the option of choosing an alternative nearby safe location for their deliveries if they are not home at the time of delivery.
“Highly impressed and recommend WHOOODASH for all of  your London deliveries".
Cakes by Lotty, London 
“This is the best company I have ever worked with. I’ll definitely choose them again, and highly recommend them.”
JuICY Jewels, London 
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